Sustainability in the West End

Client: Delfont Mackintosh Theatres (DMT)
Sector: Arts, Culture & Entertainment

Challenge

  • DMT, founded by Sir Cameron Mackintosh, owns and operates eight leading West End theatres, including the Prince of Wales and Victoria Palace.

  • With a world-class reputation and high-profile productions such as Hamilton, DMT sought to:
    • Strengthen its net zero commitments.
    • Develop a comprehensive sustainability strategy.
    • Improve energy management across complex, historic venues.

  • Needed a long-term programme to integrate sustainability into daily operations while preserving the theatres’ cultural heritage.

Our Approach

  • Pilio is delivering a two-year holistic programme, including:

    • Establishing project operating terms and governance.

    • Facilitating the creation of a Green Working Group to embed sustainability across teams.

    • Gathering and analysing five years of energy data to baseline usage and carbon footprint.

    • Providing ongoing advisory support to guide the development and implementation of the Sustainability Strategy.

Results to Date

  • Baseline energy and carbon profile established for all theatres.

  • Clear governance in place through a Green Working Group.

  • Foundations laid for a robust Sustainability Strategy aligned with net zero commitments.

Client Impact

  • Leadership position in embedding sustainability in the West End.

  • Data-driven insights enabling targeted energy and carbon reductions.

  • Staff engagement in sustainability through structured governance.

  • Long-term resilience for iconic cultural venues.

Next Steps

  • Finalise and roll out DMT’s Sustainability Strategy.

  • Implement targeted energy reduction projects.

  • Monitor cagainst net-zero roadmap.

Takeaway

Even in historic cultural venues, a structured sustainability programme with clear governance and robust data creates a practical pathway to net zero while enhancing brand leadership.

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