Sustainability in the West End
Client: Delfont Mackintosh Theatres (DMT)
Sector: Arts, Culture & Entertainment
Challenge
DMT, founded by Sir Cameron Mackintosh, owns and operates eight leading West End theatres, including the Prince of Wales and Victoria Palace.
With a world-class reputation and high-profile productions such as Hamilton, DMT sought to:
• Strengthen its net zero commitments.
• Develop a comprehensive sustainability strategy.
• Improve energy management across complex, historic venues.Needed a long-term programme to integrate sustainability into daily operations while preserving the theatres’ cultural heritage.
Our Approach
Pilio is delivering a two-year holistic programme, including:
Establishing project operating terms and governance.
Facilitating the creation of a Green Working Group to embed sustainability across teams.
Gathering and analysing five years of energy data to baseline usage and carbon footprint.
Providing ongoing advisory support to guide the development and implementation of the Sustainability Strategy.
Results to Date
Baseline energy and carbon profile established for all theatres.
Clear governance in place through a Green Working Group.
Foundations laid for a robust Sustainability Strategy aligned with net zero commitments.
Client Impact
Leadership position in embedding sustainability in the West End.
Data-driven insights enabling targeted energy and carbon reductions.
Staff engagement in sustainability through structured governance.
Long-term resilience for iconic cultural venues.
Next Steps
Finalise and roll out DMT’s Sustainability Strategy.
Implement targeted energy reduction projects.
Monitor cagainst net-zero roadmap.
Takeaway
Even in historic cultural venues, a structured sustainability programme with clear governance and robust data creates a practical pathway to net zero while enhancing brand leadership.